FAQ

Here you’ll find answers to the most common questions about our products, orders, shipping, and compliance.

What can we help you with today?

Product Information

Details about product quality, certificates, and customization.

Order & Payment

Learn about minimum order quantities, payment methods, and lead time.

Shipping & Logistics

Information on dangerous goods shipping, packaging, and documentation.

Compliance & Certification

Details about certifications, export documents, and legal compliance.

After-sales Support

Assistance on transportation issues, claims, and continuous support.

Packaging & Labeling

Questions about packaging standards, labeling requirements, and customization

Common Questions

Most Popular Questions

Yes, we are qualified for hazardous chemicals export and well-versed in IMDG and IATA shipping standards to ensure compliant and safe export.

We can provide SDS, COA, UN packaging certificates, MSDS, and B/L (Bill of Lading) required for export.

Depending on the product, our MOQ typically ranges from 500kg to 1 ton. Please contact us for specific details.

Yes, we offer OEM customization, including packaging specifications, labeling content, and multilingual labels.

For regular products, we usually ship within 7-10 working days after receiving the advance payment. Customized products may vary slightly.

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